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Industry Analysis Tag

Customer service is expected in every industry and business transaction, however, it remains far from being ideal in the translation industry. Paul Doherty from Strategy Management Consultants, Ltd. believes that customer service is the cornerstone for all B2B and B2C relationships across all verticals and industries....

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In episode 11 of the Translation Company Talk podcast show, we had the opportunity to speak with Rick Antezana, the President of the Association of Language Companies (ALC). We cover the current state of the translation industry, in particular in the US, in the context of recent developments. Rick talks about regulatory changes affecting our the language service companies, COVID impact on interpreting, accomplishments of...

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Welcome to episode 9 of our first season at the Translation Company Talk. In this episode we discuss the current market conditions and health of the translation and language industry. Our guest, Andrew Smart - Co-Founder and Commercial Director at Slator, dissects the current economic and sociopolitical threats and opportunities for our industry....

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