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Call Center Data Collection

Multilingual contact center data for the modern customer experience

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FAST

COMPETITIVE

INNOVATIVE

Call center automation is an important topic in the contact center industry. Call center data sets include voice call data, agent documentation and contact center analytic data. Using this training data, in multiple languages, enables contact centers to develop innovative solutions for voice interfaces, chatbots and so on.

Hybrid Lynx provides high quality, ready-made contact center data for several verticals including telecom, healthcare and government sectors across several languages. This data is thoroughly reviewed and anonymized. Reach out today to discuss your call center training data requirements.

REACH THE WORLD

Custom or standard Multilingual Voice and Text Data for Call Centers

Conversation Call Data

Agent Notes

Text to Speech

Chatbots

Get in touch to discuss your call center collection requirements

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Versatile Speech and Voice Training Data for Call Centers

Data at Scale

We offer thousands of hours of conversational voice data for training of speech and conversational agents in call centers. We can develop both custom and ready off-the-shelf datasets to train your models.

High Quality Voice

Quality of voice training data is very important. All our collected data come in 8 khz or 16 khz format and validated for quality, allowing your applications to accurately understand interactions with users of the call center touch points.

Multiple Domains

Custom and off-the-shelf datasets cover a large number of languages, and tailored for specific industries such as telecom, healthcare and government sectors. We collect data for any other industries that require machine learning based automation.

Why Hybrid Lynx?

FAST

With the scale and resources for both low resources languages as well as standard and common locales, Hybrid Lynx is able to deliver large volume custom data and translation projects on a short turnaround.

RARE LANGUAGES

Rare and low resource languages are hard to staff and expensive, we bring you full turnkey solutions across several verticals. Our specialty is high volumes of data and translation for low resource languages.

24/7 OPERATIONS

Hybrid Lynx is a Canadian company with operations in North America, Europe, the Middle East and Africa. Our presence in four strategic timezones allow round the clock operation.

Hybrid Lynx Data Collection Services

Machine Translation Data

Multilingual Text Training Data

Call Center Speech Data

Chatbot Training Data

Handwritten Text Training Data

Intent Management Data

Data Sourcing Process

We follow a standard process for sourcing data, which provides an end to end map of how project is implemented.

Design

Specification Development

Planning

Resource Assignment

Production

Project Implementation

Delivery

Submission to Client

Quality Voice Data for NLP Projects

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Multilingual Voice Solutions

Multilingual audio data sourcing

Speech & Audio Data Collection

Speech to Text Service

Speech Transcription & Annotation

Call Center Data

Voice & Speech Classification

Send Us Your Speech Data Collection Requirements